QUEER TOWN WORKSHOPS
introduction to LGBTIQA+
3 hours | In person, online or hybrid options
What does LGBTIQA+ really stand for? How do we use pronouns? What does the research say? Our introductory workshop is the essential confidence builder to get LGBTIQA+ inclusion fundamentals down pat.
Our workshops are interactive and conversational, with our expert facilitators taking the judgment away and guiding participants on a journey through engaging content, group discussions, breakout activities and regular Q&A segments. Our training is research-backed, regularly evaluated, and designed for lasting impact beyond the session.
Together we explore:
• Key language and terminology including the LGBTIQA+ acronym, pronouns and more
• The latest research, evidence and statistics
• Personal stories from those with lived experience of LGBTIQA+
• Loads of practical allyship strategies for work and beyond
Introduction to LGBTIQA+ is all about helping you feel more comfortable and confident, so you can have better conversations, build stronger connections and create safer, more inclusive spaces.
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• To understand the language and terminology associated with the LGBTIQA+ community.
• To feel confident when using/introducing/asking for gender pronouns.
• To learn how to manage honest language errors.
• To develop empathy for the day-to-day experiences of LGBTIQA+ people.
• To become familiar with the latest research findings on LGBTIQA+ people in Australia.
• To learn practical strategies for becoming a stronger LGBTIQA+ ally.
• To receive answers to questions relating to the LGBTIQA+ communities.
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Pre-Workshop Survey: A short survey for your team for us to assess existing knowledge and gather anonymous questions, allowing us to tailor the session for maximum impact.
Post-Workshop Survey: An opportunity for participants to reflect on their learnings and provide honest feedback on the session.
Impact Report & Next Steps: A detailed report with key insights and expert recommendations to help your team continue its inclusion journey beyond the workshop.
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Prices vary according to group size and delivery format. Get in touch for a quote.
“Queer Town’s workshop was one of the most important workshops I’ve ever attended, personally and as an HR director.”
Renee Murray | Head of People & Culture, Half Dome
“Our team learnED so much about LGBTIQA+ identities and how we can be more inclusive. We’re excited to continue our work together.”
Jodie Bongetti | General Manager, Supré
ALLYSHIP IN ACTION
3 hours | In person, online or hybrid options
**Requires a strong foundation of LGBTIQA+ knowledge, including language, terminology and pronoun use**
Creating an inclusive workplace takes more than awareness, it takes action. This interactive workshop builds on the learnings in our Introduction to LGBTIQA+ workshop and/or Digital Short Course, providing participants with the practical skills, strategies, and confidence to build safer, more welcoming environments for LGBTIQA+ colleagues, clients, and communities.
Through real-world scenarios, group discussions, and hands-on activities, participants will learn how to embed inclusive practices into everyday interactions, navigate conversations with confidence, and create lasting cultural change.
Together we explore:
From Awareness to Action – Moving beyond good intentions to effective allyship.
Embedding Inclusion – Practical ways to integrate LGBTIQA+ inclusion into policies, leadership, and workplace culture.
Navigating Conversations with Confidence – How to address bias, handle difficult moments, and speak up when it matters.
Understanding Barriers & Unpacking Bias – Identifying the challenges LGBTIQA+ people face in workplaces and services, and how to remove systemic barriers.
Real Scenarios, Real Strategies – Interactive case studies and role-play exercises to apply learning in a practical, supportive space.
Leading by Example – Equipping leaders and teams with the tools to role model inclusivity.
If you want to get your team up to speed and ready for Allyship In Action, check out our Digital Short Course, the perfect pre-learning covering everything from language and terminology, pronouns, history, legals, and more!
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Build on foundational knowledge of LGBTIQA+ language and terminology to use inclusive language with confidence.
Recognise and address bias in everyday workplace interactions, ensuring all employees feel valued and respected.
Recognise and mitigate legal and workplace risks related to discrimination.
Navigate conversations about identity, pronouns, and inclusive practices with confidence and care.
Develop strategies to create safer, more inclusive environments where LGBTIQA+ employees and clients feel supported.
Understand how LGBTIQA+ inclusion benefits workplace culture, collaboration, and employee wellbeing.
Take meaningful action as an ally by addressing exclusionary behaviors and supporting LGBTIQA+ colleagues.
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Pre-Workshop Survey: A short survey for your team for us to assess existing knowledge and gather anonymous questions, allowing us to tailor the session for maximum impact.
Post-Workshop Survey: An opportunity for participants to reflect on their learnings and provide honest feedback on the session.
Impact Report & Next Steps: A detailed report with key insights and expert recommendations to help your team continue its inclusion journey beyond the workshop.
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Prices vary according to group size and delivery format. Get in touch for a quote.
“Queer Town’s workshop was the best professional development I’ve ever been part of. Informed, sincere, and so practical, I feel much more confident supporting queer members of my team and community now. Thank you!”
- Council Worker, City of Melbourne | 2025
beyond the fundamentals
Build on the learnings from our introductory workshops and deepen your knowledge in key aspects of LGBTIQA+ inclusion with these advanced training solutions.
LGBTIQA+ IN THE WORKPLACE
3 hours | In-person, online or hybrid
How can we foster a workplace culture that embodies and promotes LGBTIQA+ inclusion and allyship? This workshop is for teams and leaders who have already completed our Introduction to LGBTIQA+ workshop and are looking to deepen their understanding of LGBTIQA+ experiences in workplaces.
Tailored to your industry and organisation, participants harness the power of real life stories and current research to reflect on barriers to inclusion while also collaborating on strategies to advance allyship in the workplace.
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• To deepen our understanding of the language and terminology surrounding the LGBTIQA+ community.
• To develop empathy for the day-to-day experiences of LGBTIQA+ people in workplaces.
• To learn how to identify micro-aggressions and other forms of LGBTIQA+ discrimination in the workplace.
• To reflect on workplace policies and processes through an LGBTIQA+ lens.
• To learn practical strategies for allyship in the workplace.
• To identify ways to create a more inclusive workplace culture.
• To receive answers to questions relating to the LGBTIQA+ community.
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Pre-Workshop Survey: A short survey for your team for us to assess existing knowledge and gather anonymous questions, allowing us to tailor the session for maximum impact.
Post-Workshop Survey: An opportunity for participants to reflect on their learnings and provide honest feedback on the session.
Impact Report & Next Steps: A detailed report with key insights and expert recommendations to help your team continue its inclusion journey beyond the workshop.
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Prices vary according to group size and delivery format. Get in touch for a quote.
understanding trans & gender diversity
3 hours | In-person, online or hybrid
From gender expression to gender affirmation, this workshop builds on our Introduction to LGBTIQA+ workshop to explore the reality of gender beyond the binary. Explore the full gender spectrum and take a deep dive into the day-to-day experiences of trans and gender diverse (TGD) folks in Australia.
Participants engage in conversations and activities regarding the norms and pressures surrounding gender and how our understanding of gender has changed as a society over time.
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• To understand the language and terminology surrounding the trans and gender diverse community.
• To gain a deeper awareness of the social pressures and norms surrounding gender.
• To better understand the complexities of a gender transition / affirmation.
• To feel confident when using / introducing / asking for gender pronouns.
• To develop empathy for the day-to-day experiences of trans and gender diverse people.
• To become familiar with the latest research findings on trans and gender diverse people in Australia.
• To learn practical strategies for supporting trans and gender diverse people.
• To receive answers to questions relating to the trans and gender diverse community.
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Pre-Workshop Survey: A short survey for your team for us to assess existing knowledge and gather anonymous questions, allowing us to tailor the session for maximum impact.
Post-Workshop Survey: An opportunity for participants to reflect on their learnings and provide honest feedback on the session.
Impact Report & Next Steps: A detailed report with key insights and expert recommendations to help your team continue its inclusion journey beyond the workshop.
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Prices vary according to group size and delivery format. Get in touch for a quote.
Item description
supporting LGBTIQA+ young people
3 hours | In-person, online or hybrid
Designed for teachers and youth workers who have completed our Introduction to LGBTIQA+ workshop, this workshop deep dives into the experiences of young LGBTIQA+ people navigating society, family life and educational settings.
What’s appropriate to discuss with young people and how can we support them and empower them to express themselves in safe ways?
We take a look at the real stories of young LGBTIQA+ people and collaborate on strategies to support those in our own lives.
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• To understand the language and terminology associated with the LGBTIQA+ communities.
• To become familiar with the latest Australian-based research findings on LGBTIQA+ young people.
• To develop empathy for the day-to-day experiences of LGBTIQA+ young people at school and at home.
• To learn how to share and ask for pronouns in an educational setting.
• To learn how to manage honest language errors in educational and home settings.
• To learn practical strategies for becoming a stronger LGBTIQA+ ally to young people.
• To receive answers to questions relating to the LGBTIQA+ young people.
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Pre-Workshop Survey: A short survey for your team for us to assess existing knowledge and gather anonymous questions, allowing us to tailor the session for maximum impact.
Post-Workshop Survey: An opportunity for participants to reflect on their learnings and provide honest feedback on the session.
Impact Report & Next Steps: A detailed report with key insights and expert recommendations to help your team continue its inclusion journey beyond the workshop.
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Prices vary according to group size and delivery format. Get in touch for a quote.
LGBTIQa+ inclusive storytelling
3 hours | In-person, online or hybrid
This practical, lived-experience-led workshop equips communications teams with the tools, confidence, and processes to tell inclusive LGBTIQA+ stories.
Together we explore the storytelling lifecycle from idea to publication and beyond, unpacking best practice in language, framing, consent, and audience safety. Through real-world examples, hypothetical scenarios, and a ready-to-use best practice checklist, participants will learn how to spot pitfalls, respond to online discrimination, and embed inclusion into every stage of their workflows.
You’ll leave with tested processes, sharper editorial instincts, and our take-home comprehensive inclusive storytelling guide with role-relevant strategies for all stages of content creation. Here’s how you can ensure your team is telling stories that genuinely represent and support LGBTIQA+ communities while strengthening trust, credibility, and audience connection.
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To increase understanding of safe and inclusive LGBTIQA+ storytelling principles
To grow confidence in telling diverse LGBTIQA+ stories with accuracy, sensitivity, and respect
To develop clear processes for creating and moderating inclusive digital content
To build skills to identify and respond to LGBTIQA+ discrimination and backlash
To develop practical, role-relevant strategies for allyship and inclusive leadership in communications
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LGBTIQA+ Inclusive Storytelling Guide: Our comprehensive take-home resource with all the considerations storytellers can make to ensure best practice inclusive LGBTIQA+ strategies are embedded at each stage of the story lifecycle, from ideation and pitching through to production, publication, monitoring and aftercare.
Pre-Workshop Survey: A short survey for your team for us to assess existing knowledge and gather anonymous questions, allowing us to tailor the session for maximum impact.Post-Workshop Survey: An opportunity for participants to reflect on their learnings and provide honest feedback on the session.
Impact Report & Next Steps: A detailed report with key insights and expert recommendations to help your team continue its inclusion journey beyond the workshop.
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Prices vary according to group size and delivery format. Get in touch for a quote.
training tailored to you
We use survey data and the latest research to ensure all workshop content is industry-specific and suited to your organisation’s context. Our process includes:
pre-workshop survey
Before our session, we share a short survey to gauge your team’s existing levels of knowledge and collect anonymous questions. This helps us meet the group where they’re at on the day.
post-workshop survey
We gather anonymous responses from participants that provide honest feedback on the workshop, as well as how your team members would like to be supported moving forward.
impact report
Based on the responses we receive, we create a detailed report for you, including our expert recommendations for next steps beyond the workshop.
pre-learning made simplE
Our workplace e-learning module is the perfect pre-cursor to our in-person workshops. In 30 minutes, whole teams and workforces can get up to speed with LGBTIQA+ fundamentals so, come time for our in-person workshops, your staff are ready to dive in to the needs of your specific workplace, sector or industry, which is where the magic happens!
Learn more about how the digital short course can support your organisation’s inclusion goals today.
Co-design your perfect session
Need a session or program that incorporates the unique needs of your team? We can work with you to create original content so that your training speaks directly to your audience and aligns with your specific outcomes. Carefully crafted and expertly facilitated, our bespoke workshops are unique to you, ensuring they connect, resonate, and get remembered.
Together with our clients, we’ve shaped sessions such as:
How to meaningfully support rainbow families for city council workers
Gender inclusive practice for maternal health nurses and immunisation teams
LGBTIQA+ youth and homelessness: Inclusive practice for frontline workers
Navigating diverse intersectionalities while supporting young people for community youth workers
Facilitating robust and safe reflective discussions for committees involved in Rainbow Tick accreditations, Pride Plans and other LGBTIQA+ related initiatives.
We love collaborating with you to dream up your team’s perfect session. Get in touch and let’s see what we can create together.
why our clients love our training
We lead with empathy
Our judgement-free, compassionate approach to education is one of the many reasons why our clients love our training. Whether you’re a member of the LGBTIQA+ community or learning about LGBTIQA+ experiences for the first time, we make sure you feel comfortable to ask questions, challenge your own assumptions and share your own experiences.
We centre queer lived experiences
Designed and delivered by expert facilitators with lived experience, our workshops give authentic insights into real experiences from members of our community, allowing you to learn directly from those who live and breathe this subject matter.
We are connection experts
We lead with stories, sparking open, authentic conversations, bridging gaps and building a sense of belonging. Whether it’s through laughter, vulnerability, or those aha! moments, our sessions foster real, meaningful connections that last far beyond the workshop. Participants are invited to come as they are and leave feeling inspired and part of something bigger.
We align with rainbow tick certification
Queer Town’s training helps your organisation meet key Rainbow Tick standards, including Workforce Development, Organisational Capability, and Culturally Safe Services. We provide evidence-based training, impact reporting, and lived-experience education that can form part of your accreditation pathway.
“Archie’s storytelling and presentation style was eye opening and allowed me to challenge myself and think about new perspectives. 10/10!”
Youth Worker | City of Yarra Council
“Queer town was so engaging and inviting, i felt that no matter where we were in our own journeys, there was something we could all take away.”
Teacher | Parade College, Melbourne
have questions?
Schedule a chat to explore our education and training offerings with Alex, Queer Town’s General Manager. Alex has weekly slots available to jump online for 30 mins, no obligations. We’d love to help!